Silvenza Angels Program
Hello Angel 🙂
Welcome to the Customer Experience Drive of the Silvenza Angels Program. We thank you for showing your interest to review our all new website.
Our intent is to give a smooth and easy shopping experience to all our customers and we’re very sure about making it better with your support.
Here’s how this will work.
- Get a laptop, desktop, mac or a smartphone.
- Log on to www.silvenza.com
- Cover points mentioned in the checklist
- Record your journey as per the process mentioned below
- Share the feedback and the screen recording with us by uploading the videos on Google drive. Share with us over email – [email protected] or simply share the Google Drive link via Instagram DM.
- Check out the recording guide here – Android | iOS | Windows 10 | MAC
- And.. that’s it!
P.S.: While you’re doing this, if you choose to order a piece of Silvenza jewellery, we have a special coupon for you – SILVENZAANGELS
- First Impression
- Make an account – Review how user friendly it is to make and access an account.
- Ease of Navigation on the whole website.
- Readability of text. Is everything easy to understand?
- Ease selecting product(s), wish-listing them. Accessing the wish-list and adding to cart.
- If you come across any broken links or any of the images are not loading.
- Satisfactory information about the products. If there anything missing, that you would have liked to read about.
- Social media links working – like, follow and share.
- Newsletter section working – Subscribe to it.
- The overall experience.
Device and Connectivity Recommendation
- A Laptop or desktop with windows 10
- Smartphone (android or iOS)
- 3G and above Internet Connection or Wi-fi (Recommended)